Supervisor Accounts Receivable/Billing

Company Name:
Salary period: Annual
Additional classifications: Customer Service
Job Summary:
Supervise and develop your team.
Oversee the entire collections process (billing to collections) with the goal of decreasing Days Sales Outstanding.
Identify process to maintain a high functioning accounts receivable center.
Ensurescompany's risk is limited and that excellent customer service is provided.
Collaborate with department on any customer related issues or concerns.
You will uphold the Purple Promise by making every customer experience outstanding.
Position Information:
Supervise and develop your team of direct reports by through coaching sessions, training, skill enhancement, annual reviews, goal setting and career planning and goal setting, and performance management.
Oversee the entire collection process. Including, balancing of General Ledger accounts associated with the Accounts Receivable team.
Ensure accurate billing and timely collection of receivables while maintaining customer satisfaction.
Monitor customer credit and collection status to ensure appropriate speed of recovery and consistent days sales outstanding results.
As needed, oversee collection agency interaction and ensure overall performance.
Ensures internal controls, policies, and procedures are maintained and reviewed on an on-going basis.
Collaborate with sales and operations on collection issues, extension of credit, and other customer
related issues.
Identify and implement process improvements and system enhancements in order to maintain a "state-of-the-art" accounts receivable center.
Develop, create, and publish required performance reporting.
Bachelor's Degree - Finance or Accounting
Professional Certifications preferred - Credit & Collections Standard Certifications (CCE, CCP)
2 to 5 years' experience - Credit & Collections
2 years' experience - leadership, supervision
We are a multiple NorthCoast 99 award recipient, which recognizes the top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.
Northeast Ohio - A Great Place to Live and Work!
An Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans, and Disabled.
If you have a disability and/or you need assistance in order to apply for a position, please call or email us. Please do not send your resume to this e-mail address, as we can only accept resumes that are submitted along with a completed job application through the FedEx Careers site. Resumes sent directly to this e-mail will be discarded.

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