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Retail Operations Intern, IDP

About Us
Who We Are:
Finding a career in a new world of food is closer than you think. Market District is a food destination that is a big part of the Giant Eagle family of stores. At Market District, we celebrate a passion for amazing food and food expertise by combining the best of everyday grocery shopping with foods, ingredients and services rarely found in traditional supermarkets. In 13 locations in southwestern Pennsylvania, Ohio and Indiana, the Market District stores feature teams of chefs and other culinary professionals preparing fresh foods from scratch every day. All of our Team Members, Chefs and other culinary professionals are expertly trained to provide unsurpassed quality and service. And we love FOOD!
Our Market District family has a special heart for Team Members who understand the difference between making a meal and making an adventure. That's a quality we want to help grow, so we take care to match the best candidates to their perfect roles. That simply makes good sense, and we think our Team Members appreciate knowing that we're setting them up for success the moment they walk through our doors. We know you'll deliver exceptional experiences for our guests when we deliver unparalleled experiences for you.
Position Summary
Retail Operations Management Interns will spend 10 weeks engaging in the daily tasks and responsibilities of Store Leaders throughout an assigned Giant Eagle store. Interns will learn the day-to-day operations of each store department, will gain insight on overall store operations, and complete an in-store project assigned by the intern's manager/store leader. Each regional group of Interns (Pittsburgh, Cleveland, Akron/Canton and Columbus) will also complete a team project as assigned by the IDP Program Coordinators. Interns will also have the opportunity to engage with company leadership and tour various Giant Eagle, Inc. warehouse facilities throughout the duration of this program. Interns are to be aware that night and weekend scheduled workdays are essential to the retail operations experience and an accurate industry representation.
Job Responsibilities
  • Develop and execute a store project as assigned by mentor to address a specific area of concern or opportunity for improvement.
  • Gain exposure to the development and administration of a fiscal plan in order to lower controllable expenses, achieve gross profit goals, and maximize profitability.
  • Assist store manager with the analysis of Customer Satisfaction Index; identifying areas needing improvement and communicating recommendations to team members.
  • Participate in the physical inspection of store facilities and equipment to ensure the safety of customers and team members as well as compliance with local, state and OSHA regulations.
  • Partner with the store management team to understand the importance of a good working relationship with union members and representatives (if applicable) and how that is achieved through addressing their concerns and articulating the Company's interpretation of the labor agreement and policies.
  • Develop an understanding of all federal, state, and local laws and government programs (EEO, ADA, WIC program, federal tobacco and state liquor regulations).
  • Learn how to read a Profit & Loss report and how each line of business effects the profit of the store and make necessary recommendations for improvement
  • Learn, understand and participate in activities that maintain or improve department profitability (i.e. physical inventory, price change procedures, rotation of products, etc.).
  • Review essential training checklists within departments and conduct basic job tasks as they apply to each department
  • Schedule and complete regional Giant Eagle store and competition checks with Store Leader and Regional Business Leaders
  • Attend events in the surrounding areas that ensure Giant Eagle's commitment to the betterment of the community.
  • Participate in weekly conference discussions with IDP Coordinators and regional leadership to coordinate weekly ad changes, store operations, merchandising and customer service results.

Education and Training Required
  • Bachelors Degree Undergraduate Junior or Senior at an accredited four-year University in
    Business Administration, Operations Management, Retail Management, Organizational Leadership, Management, Marketing, Finance, Accounting

Experience Required
  • 0 to 6 months

Age Requirement
  • At least 18 years of age

Shift
1st Shift - 6a - 3p
Competencies Required
  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others

Work Environment
  • Normal office environment
  • Normal store environment with no continuous exposure to extreme temps, dust, etc

Physical requirements
  • Carrying Up to 25 pounds
  • Lifting Up to 25 pounds

Equipment Used
  • Computer
  • Copier
  • Printer
  • Telephone
  • Cardboard Baler
  • Carts
  • Cash Register
  • Compactor
  • Dumpster
  • Electric wheelchairs
  • Intercom
  • Label Gun
  • Media Reader
  • Ordering Machine
  • Plastic Baler
  • Portal POS
  • Power jacks
  • Receiving Gun
  • Scale Labeler
  • Telxon
  • Trash compactor
  • WalkieTalkie


Company Description:

Founded in 1931, Giant Eagle is one of the 40 largest family-operated companies in the US and operates Giant Eagle, GetGo and Market District stores.  Giant Eagle has grown to be the number one supermarket retailer in the region with retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland, and Indiana.  As we continue to grow and expand, our commitment to our core values and the well-being of our Team Members, customers, and our communities is as strong as ever. We listen to what you have to say and do everything we can to provide a safe, caring, family-oriented environment.  


Giant Eagle strives to be a best place to work in the eyes of the nearly 36,000 individuals who work in our stores, pharmacies, warehouses and in our corporate offices. At Giant Eagle, you'll have the opportunity to develop a real career with countless opportunities for you to grow with us. The way we conduct business and treat one another – our Team Members, customers, community members and valued partners – defines what the Giant Eagle culture is all about.




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